For decades, they had no standards. Now they have clear and fair maintenance standards, with procedures to follow when we see something substandard. They will continue to maintain the median, including the rocks, boulders, plants, palms and trees. We wanted control of the quality of the non-palm pruning, so we retained this, but there is a complex system of reimbursement to us built into the agreement so that even though we hire the tree trimmers, much of the bill will be paid by Welk funds.
← In the past, Welk did 100% of the median maintenance, and they didn’t do a very good job. Now what are they responsible for? And how can we be sure they will do a better job?